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India’s Supply Chain Cyber Risk Report

India’s logistics and warehousing sector is becoming more digital by the month. Shipment tracking, route optimisation, warehouse management systems, vendor portals, and e‑way bill workflows create speed, but they also create new points of entry for attackers.

Cyber risk in logistics is not only about data theft, but also about operational disruption, because downtime directly hits dispatch, delivery SLAs, and cash flow. For businesses already managing Warehouses/ICD Property Insurance, Burglary and Theft, and Marine Insurance, cyber risk adds another critical layer of protection to ensure continuity.

Why Logistics Is A High-Value Target:

  • Low Downtime Tolerance: When a WMS or TMS goes down, trucks don’t move, and losses stack up fast
  • Vendor‑Heavy Ecosystems: Multiple transporters, franchise hubs, and IT vendors increase the chance of weak‑link access
  • High‑Value Data: Customer details, routes, consignments, and payment information are attractive targets

Common Cyber Scenarios Seen In Logistics Operations:

  • Ransomware On Core Systems: Attackers encrypt servers that run booking, tracking, billing, or warehouse operations, forcing delays and manual workarounds
  • Credential Theft And Account Takeover: Compromised emails or admin accounts used to reroute shipments, change bank details, or manipulate delivery data
  • Supply Chain Entry Points: Attackers entering through a vendor VPN, outdated firewall, or shared credentials across hubs

Simple Cyber Readiness Habits That Reduce Impact:

  • Backups That Are Tested: Not just stored, but restored in drills
  • Access Control: Separate admin accounts, MFA on key systems, and quick deactivation on exits
  • Incident Playbook: A clear first‑day plan for containment, evidence preservation, and escalation

Bottom line: As logistics digitises, cyber risk becomes a business continuity risk. Firms that treat cyber as an operational control, not just an IT issue, recover faster and lose less when incidents hit.

Cyber resilience complements Warehouses/ICD Property Insurance, Burglary and Theft Insurance, and Marine Insurance. With strong controls, tested backups, and clear playbooks, logistics firms reduce downtime, protect assets, and ensure smoother claim settlements.

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