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Insurance Snapshot for Indian Tech & EdTech Companies

Indian tech and EdTech companies face multiple risk categories. No single policy addresses all exposures. Under IRDAI-regulated products, companies typically consider a combination of covers.

Here is a simplified regulatory-aligned overview.

1) Professional Indemnity (E&O) – Client Dispute Risk

Relevant for:

  • Software development
  • Implementation services
  • Advisory work
  • Managed services

Protects against allegations of professional negligence leading to financial loss.

Typically claims-made.

Key variables:

  • Retroactive date
  • Indemnity limit
  • Deductible
  • Territorial jurisdiction
  • Exclusions

2) Cyber Insurance – Data Breach & Digital Attack Risk

Relevant for:

  • Ransomware
  • Data breaches
  • System compromise
  • Business interruption from cyber events

May include:

  • Incident response support
  • Forensic investigation
  • Legal costs
  • Notification expenses

Coverage varies widely by insurer wording.

3) Directors & Officers (D&O) Insurance – Governance Risk

D&O protects directors and officers when personally named in claims alleging:

  • Breach of duty
  • Mismanagement
  • Regulatory non-compliance
  • Shareholder disputes

Indian D&O policies are also typically claims-made.

Important:

  • Coverage may include defence costs.
  • Statutory fines and penalties may not be insurable under Indian law.
  • Policy wording determines Side A, Side B, and Side C structure.

This is particularly relevant for venture-funded startups or companies with independent directors.

4) Group Health Insurance – Employee Benefit Risk

Group health insurance is a common employee benefit in the Indian tech ecosystem.

Provides:

  • Hospitalisation cover
  • Optional dependent coverage
  • Cashless access through network hospitals

Often viewed as a baseline expectation in hiring.

How Ops / Legal / Finance Teams Should Think About This

If your concern is:

“Client claims we caused financial loss” → Professional Indemnity.

“Data breach or ransomware incident” → Cyber insurance.

“Directors personally named in a claim” → D&O insurance.

“Employee healthcare benefits” → Group health.

Insurance is a support mechanism. It does not replace compliance with the DPDP Act, contract governance, cybersecurity controls, or HR processes.

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